Sales Success Dashboard (Dashboard spreadsheet + E-book Guide)

The success of sales can be measured in a large number of ways. In large corporate companies, there are standardized KPIs, often inflected by variables such as trading margin, profit before tax and so on. These are all important indicators.

But what about when you're just starting out small business? Have you opened an e-commerce business with a small number of products? Or have you been in business for a long time, but in a small scale? Do you cover your business activities alone or with only a limited number of people?

In such cases, there's not much room or reason for an in-depth analysis of the economics. Nor is there any reason to over-invest in economic performance measurement tools at the level of ERP systems.

Based on personal experience, we in Futur Digital have found that the ideal way to measure sales success for the above cases of a start-up or small scale business is through customer satisfaction.

How to measure customer satisfaction, you ask? Isn't it just a subjective star rating (or a scale of 1-5) with no real basis?". Yes, it's an option, and a very important one. Testimonials are the key to sales success.

But other objective indicators also determine customer satisfaction and therefore your future success. In addition to the obvious ones like sales figures, finding channels to acquire customer, and the subjective satisfaction rating mentioned above, there are also indicators regarding the success of your deliveries. Specifically, whether they were delivered on-time and how many were returned (for whatever reason).

All of these indicators define your future success in business. And you can find all these indicators in our dashboard. You just need to add a few basic details, and the document will take care of the updating. And all this at incomparably lower cost compared to ERP solutions or monthly subscription applications. And with a high level of security, as your data doesn't get out of your reach.

You're on your way to getting easy access to valuable information and elevating your business performance.

BENEFITS

• Sales indicators analysis – revenue, countries
• Deliveries analysis – on-time vs. delayed deliveries, refund ratio
• Customer acquisition analysis
• Customers satisfaction analysis – at product evaluation level
• All can be filtered by time, products, acquisition type, country
• Know your basic sales performance - find out the performance of your sales in a clear form
• Improve the quality of your service - get information about the quality of deliveries of your goods to customers and refunds ratio
• Streamline your customer acquisition - find out which channels you get the most customers from and use that to your advantage
• Increase customer satisfaction - find out which customers are most loyal to you and reward them
• Increase customer satisfaction - find out which products need improvement, which need to be replaced and especially which are selling well and deserve more promotion

FEATURES

• E-book Guide in .pdf – easy to read anywhere - on your PC, tablet or mobile phone 
• Worksheet in .xlsm with clear Dashboard sheet – easy to understand and work with. Everything is pre-programmed, all you need to do is to input your data. 

FACEBOOK GROUP

Do you have any questions about customer success metrics? Feel free to write us in the Facebook group. We will be happy to advise you. Plus, you can get valuable advice, tips and recommendations from other members who are already working on their successful business journey.

TRY BEFORE BUY

Not decided yet? Download the preview of the Sales Success Dasboard e-book guide. And that's not all. You'll also get access to a preview of other digital tools.

OUR HAPPY CUSTOMERS

"I started an online business on the side of work, but I wasn't achieving any significant success. The e-commerce administration shows me almost no usable data on where the error happened. I started to find out more and discovered that starting in an e-ecommerce business is all about increasing customer satisfaction. I couldn't find a central tool on the market to measure it other than the Sales Success Dashboard. I inserted first data and immediately knew where the problem was. I was selling products that people were rating poorly and returning back. Plus, I was using advertising budgets on them. Pretty much to no avail. Based on this information, I re-evaluated my product portfolio and started to achieve my first successes. I am very satisfied." Kaiya, e-commerce owner

"One day I discovered that the cost of returning the goods was swallowing up almost all of my profit. I didn't know where the problem was. I was missing the insider look. I found the Sales Success Dashboard and I have to say it saved me a few sleepless nights. I discovered that not all products matched the customers' standards and I also uncovered errors on the carrier's side. This simple and inexpensive tool has shown me the way to improve the performance of my business." Liam, e-commerce owner

AUTHORS

Róbert Tomly - Thanks to 10 years of experience in managing an international company and my strong analytical mindset, I believe that the business world is largely based on solid, quantifiable through numbers, fundamentals. But it's not just numbers that construct your reality. It's also something more. Trust in the business and its perception through the emotions of your customers.  

In my work, I use both strong counterpoints - reason and emotion. I help to understand the strengths and weaknesses of businesses. I set goals, help to monitor success and advise on what and how to improve for better results.  

Peter Hrnčiar - 15 years in digital marketing have taught me that the most important constant of any successful business are happy customers. That's why I focus most of my attention on them.  

I apply my years of experience, as well as the latest insights and research on user behaviour into your successful projects. I help both with auditing e-shop in terms of user experience and with the actual design of a powerful e-commerce platform, which will aim to satisfy the needs and wishes of its customers. Using 360° marketing, I attract visitors to you and turn them into satisfied customers. I show you the possibilities of how to continue to grow and move forward.

REQUIREMENTS

• PDF reader app 

• Microsoft Excel 2016+ or Microsoft Office 365 (compatible both with Windows and MacOS versions) 

SUPPORT

If you need support or have a question, contact us at support@futurtoolbox.com

REFUND POLICY

We understand that investing in meaningful and effective tools for business growth is not easy. That’s why we’ve decided to let you try most of them before you decide to invest in them. You can find more about this in our refund policy document.